A few days after I wrote this it was announced that Birchbox received $10.5million in additional funding for growth. I'm hearing and seeing the complaints. They're louder as the months go on. Maybe more people are complaining since Birchbox seems to be exploding with new subscribers. Growing at a rate of 50% per month it has been estimated that Birchbox currently has 45,000 members (60,000 members by the time this posts). Still, I'm left to wonder: Why does it seem they aren't hearing you ? Is no one listening or is it deeper. Have you actually spoken up or i s the indirectness of your communication from a fear of burning the proverbial bridge or you simply believe nothing can be done? Perhaps they have just been too overwhelmed to do anything about it.
Sharing my experience not my influence.