What makes this exfoliator different is that it is a treatment, not a traditional scrub per se. It is grainy but the idea is not to use the granules to exfoliate but to let the enzyme do the work. You squeeze a small dollop onto your finger tips and smooth around your damp face, avoiding lips and eye area then wait about 30 seconds for the enzymes to finish doing their thing and then rinse it off.
The first time I used it I thought my face was melting off, the cinnamon oil was intense but the second time I felt hardly any discomfort. I wet my fingers and apply a pea sized amount, rub it between my finger tips to disperse the product then apply to my face.